We audit your Amazon FBA account, identify missed reimbursements, and submit claims directly to Amazon on your behalf.
If we recover money for you, we take an agreed-upon percentage from those successful recoveries.
If we don’t recover anything — you pay nothing. No setup fees, no hidden costs, and no risk.

Yes — 100%.
We use read-only access via Amazon’s secure permissions, meaning we can view reports but cannot make changes, issue refunds, or edit your listings.
RefundIQ is GDPR and POPIA compliant, and we follow strict data-security and audit-logging protocols. You can revoke access anytime.

Most sellers begin seeing recoveries within 2–4 weeks of providing access.
Timelines depend on the volume of historical data, the type of claims, and

Every seller is different, but Amazon data shows 1–3% of total FBA revenue is commonly lost to errors, damaged inventory, and unprocessed returns.
We’ll show you your estimated recoverable amount before any claims are filed.

The retainer covers continuous monitoring, weekly audit checks, priority claim submissions, and detailed recovery reports.
You’ll benefit from faster claim turnaround and a lower success fee on recoveries.
It’s perfect for established sellers who want predictable results and ongoing compliance oversight.

We currently support sellers operating in the European Union, the United Kingdom, and South Africa, with expansion planned for the US and UAE marketplaces.
If you sell in multiple regions, we consolidate all recoveries into one unified report.